Privacy Policy

Who is responsible for your information?

The data controller for this website is Hello Confidence.

For privacy questions or requests, email [email protected].

Information we may collect

Depending on how you use the website, we may collect:

• Your email address and subscription preferences when you request a guide or join the newsletter.
• The information you choose to include when contacting us by email or through a form.
• Technical information such as IP address, browser type, requested pages, and timestamps recorded in security or server logs.
• Consent and unsubscribe records needed to manage newsletter preferences responsibly.

How we use your information

We use personal information only for clear purposes, including:

• Delivering a guide or resource you requested.
• Sending the Hello Confidence newsletter when you have chosen to subscribe.
• Replying to questions or messages.
• Operating, protecting, and improving the website.
• Meeting applicable legal and record-keeping obligations.

Newsletter messages are sent on the basis of your consent. You can withdraw that consent at any time by using the unsubscribe link in an email.

Services that help us operate

We may use trusted service providers to process information on our behalf:

• MailerLite for newsletter subscriptions, consent records, automated emails, and email delivery.
• FormSubmit for securely forwarding free-guide requests.
• Our website and email hosting providers for storage, delivery, security, and technical operation.

These providers process information under their own privacy terms and may operate in countries outside your own. Where required, appropriate safeguards are used for international transfers.

Purchases and external websites

When you follow a link to Gumroad, Etsy, or a social-media platform, you leave the Hello Confidence website. Purchases, payments, accounts, and activity on those services are handled under their own privacy policies. Hello Confidence does not directly collect or store your payment-card details.

Cookies and similar technologies

Hello Confidence does not currently use optional advertising cookies or behavioural advertising tools. Essential technologies may be used to operate forms, protect the website, and remember necessary preferences. External services may use their own cookies when you interact with them.

If optional analytics or marketing technologies are introduced, this policy and any required consent controls will be updated.

How long we keep information

Newsletter subscription information is kept while you remain subscribed and for as long afterward as reasonably necessary to maintain consent and unsubscribe records. Messages and form submissions are retained only as long as needed to respond, maintain appropriate records, or meet legal obligations. Technical logs are retained according to the security and operational needs of the hosting service.

Your choices and rights

Depending on the laws that apply to you, you may have the right to request access to, correction of, deletion of, or restriction of your personal information. You may also object to certain processing, request a portable copy of information, or withdraw consent.

To make a request, email [email protected]. You may also have the right to contact your local data-protection authority.

Changes to this policy

This policy may be updated when the website, its services, or applicable requirements change. The latest version will always appear on this page with its revision date.